Article 7 Obligations of the buyer during the cooling-off period
\n<\/strong>\nDuring the cooling-off period, the buyer will treat the product and its packaging with care. He may only unpack, handle and inspect the product as he would in a shop. The buyer is liable for any reduction in value of the product resulting from any other handling of the product.<\/p>\n\tArticle 8 Exercise of the right of withdrawal by the buyer and costs thereof
\n<\/strong>\n– If buyer makes use of his right of withdrawal, he shall unambiguously communicate this to Wonderful Gallery within the cooling-off period.
\n– As soon as possible, but no later than within 14 days after notification, buyer sends back the product, or hands it over to Wonderful Gallery. Buyer has – in any case -complied with the return period if he returns the product before the cooling-off period has expired.
\n– Buyer returns the product completely, if reasonably possible in original condition and packaging.
\n– The risk and the burden of proof of the correct and timely exercise of the right of withdrawal shall lie with the buyer.
\n– Buyer bears the costs of returning the product.
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\n<\/strong>\n\tArticle 9 Obligations of Wonderful Gallery in case of revocation
\n<\/strong>\n– Wonderful Gallery confirms receipt of buyer’s notice of withdrawal electronically.
\n– Wonderful Gallery will reimburse payments made by buyer, with the exception of any shipping costs charged by Wonderful Gallery for the returned product, without delay but within 14 days following the day on which the product was received back.
\n– Wonderful Gallery will use the same means of payment for reimbursement as buyer has used, unless buyer agrees to a different method. The reimbursement is free of charge for buyer.
\n<\/strong>\n\tArticle 10 The price
\n<\/strong>\n– During the validity period mentioned in the offer, the prices of the offered products will not be increased, except for price changes due to changes in VAT rates.
\n– The prices mentioned in the offer include VAT.
\n<\/strong>\n\tArticle 11 Delivery and implementation
\n<\/strong>\n– Wonderful Gallery will take the greatest possible care when receiving and executing orders for products.
\n– The place of delivery is the address communicated by buyer to Wonderful Gallery.
\n– Wonderful Gallery will fulfil accepted orders with skilful haste, but at the latest within 30 days, unless a different delivery term has been agreed upon. If delivery is delayed, or if an order cannot be fulfilled either in whole or in part, buyer will be informed thereof no later than 30 days after placing the order. In that case, the buyer has the right to dissolve the agreement without costs.
\n– After dissolution in accordance with the previous paragraph, Wonderful Gallery will immediately repay the amount paid by buyer in advance.
\n– The risk of damage and\/or loss of products rests with Wonderful Gallery up to the moment of delivery to buyer, unless explicitly agreed otherwise.
\n<\/strong>\n\tArticle 12 Payment
\n<\/strong>\nInsofar as not stated otherwise in Wonderful Gallerys’ offer, the amounts owed by buyer should be paid immediately upon realisation of the contract.<\/p>\n\tArticle 13 Complaints
\n<\/strong>\n– Complaints about the execution of the contract should be presented to Wonderful Gallery in writing, completely and clearly described, within 14 days after delivery of the product, or at least within 14 days after buyer has noticed the defect.
\n– Complaints submitted to Wonderful Gallery will be answered within a 14 day-term counting from the date of receipt. If a complaint requires a foreseeable longer processing time, Wonderful Gallery will answer within a 14 day-term with a message of receipt and an indication when buyer can expect a substantive answer.
\n– Buyer should in any case allow Wonderful Gallery four weeks to solve the complaint in mutual consultation. After this period, the dispute can be presented to the district judge.
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\n<\/strong>\n\tArticle 14 Applicable law
\n<\/strong>\n– With regard to contracts between Wonderful Gallery and buyer, only Dutch law is applicable.
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